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Apple Business Manager (and School Manager) serves as Apple’s online platform that aids IT teams in deploying and managing their Apple devices on a large scale, ensuring automatic enrollment, configuration, and oversight of company-owned devices as they connect to the preferred device management system.
A recent update to Apple Business Manager has granted IT administrators enhanced visibility over devices that have been released or replaced. This new feature simplifies the tracking of when a device was removed, who authorized the release, and whether a replacement has been assigned.
About Apple @ Work: Bradley Chambers oversaw an enterprise IT network from 2009 to 2021. Drawing from his experience managing firewalls, switches, a mobile device management system, enterprise-grade Wi-Fi, countless Macs, and thousands of iPads, Bradley emphasizes how Apple IT managers can deploy Apple devices, establish supportive networks, train users, and shares valuable insights from the world of IT management, including how Apple could enhance its offerings for IT departments.
Importance of This Update
Compliance, audit trails, and record-keeping are crucial aspects of IT management that are often overlooked. The introduction of this new feature allows for enhanced maintenance and documentation of activities within Apple School Manager, generating audit logs for compliance purposes. Without proper oversight, lapses in device management could result in security risks, lost assets, or compliance breaches. For IT teams, having thorough, auditable records of device interactions—detailing who removed a device, when it was released from ownership, and what replaced it—ensures accountability and that all hardware remains under effective management.
A significant advantage of this update is the improved oversight concerning how devices exit an organization’s Apple Business Manager/Apple School Manager environment. Previously, IT administrators had limited insight into the timing and method of device releases from ABM, often leading to confusion due to a lack of communication among teams. Now, administrators can ascertain whether a device was removed by an authorized user, an MDM solution, or an Apple Authorized Reseller, providing a clear paper trail and rationales behind each release.
In larger organizations—particularly those with remote IT teams—where device replacement cycles are ongoing, this feature simplifies IT asset management, ensuring that every new device is properly accounted for and assigned, thus reducing the burden of manual tracking.
Conclusion
While this update may appear minor for smaller teams, its significance is pronounced. Apple Business Manager and School Manager are integral to scaling Apple’s presence in the enterprise sector. These enhancements equip IT teams with tools to better track all interactions with their entire fleet in an automated manner, complete with auditable records. This update could have been reserved for WWDC this summer, yet it’s refreshing to see its release mid-cycle.
Apple @ Work is exclusively partnered with Mosyle, the one-and-only Apple Unified Platform. Mosyle stands out by integrating all the essential solutions into a single professional-grade platform designed for the smooth deployment, management, and protection of Apple devices in professional settings. With over 45,000 organizations choosing Mosyle, millions of Apple devices are work-ready with ease and at an economical price. Request your EXTENDED TRIAL today and find out why Mosyle is your complete solution for working with Apple.
