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According to a recent IT report, IT teams are poised to abandon passwords. An impressive 85% of the IT admins surveyed believe that implementing biometrics would enhance security. However, 68% of those admins say that less than half of the devices they manage currently possess biometric features. This highlights a significant disparity, and Apple appears to be the leading candidate to bridge this gap since all Apple devices are equipped with biometrics from the start.
About Apple @ Work: Bradley Chambers oversaw an enterprise IT network from 2009 to 2021. Leveraging his knowledge from managing firewalls, switches, mobile device management systems, enterprise-grade Wi-Fi, thousands of Macs, and iPads, Bradley shares insights into how Apple IT managers deploy Apple devices, build supporting networks, provide user training, narrate real-world IT management experiences, and suggest potential improvements for Apple products catering to IT departments.
Touch ID and Face ID have been integral features of the iPhone for 11 years and have been available on Macs since 2016. Presently, every iPad, Mac, and iPhone comes equipped with biometric technology right out of the box. However, a pressing question arises: If IT leaders recognize the advantages of biometrics, why haven’t Apple’s authentication systems become the standard for enterprise-level security?
Passwords are the weak link—and IT teams know it
There’s a common consensus among IT departments: passwords are problematic and vulnerable to phishing attacks. Apple has been actively promoting the use of passkeys across macOS and iOS—a password-free authentication approach (from the FIDO Alliance) that relies on biometrics or device-based keys. The FIDO Alliance has collaborated with major device manufacturers and password managers to further enhance this standard, with portability improvements on the horizon. Meanwhile, enterprise IT teams find themselves grappling with weak passwords, the fatigue associated with multi-factor authentication, and increasing security threats.
The report also points out the rise in AI-driven cyberattacks, making poorly managed passwords an easy target for malicious actors. While IT teams are aware of these challenges, they are still lagging in the deployment of enhanced security solutions. An overwhelming 98% of respondents noted the continued use of password-based systems for at least some IT resources.
Should biometric security be the future, Apple possesses the necessary components to lead the charge. Touch ID is a standard feature for desktop users using MacBook Pros, MacBook Airs, and Apple’s Magic Keyboard. It’s quick, secure, and linked to Apple’s Secure Enclave, ensuring that biometric data is kept secure from potential breaches and remains local to the device. For years, I have asserted that Apple’s strategic choice not to synchronize biometric data across iCloud was a brilliant decision in hindsight.
Data indicates a clear desire among IT admins for biometrics to enhance their security frameworks, yet many enterprises continue to acquire and deploy devices lacking these features. In my view, this represents a strategic oversight. With Apple Silicon Macs gaining traction within enterprises, 2025 is the ideal time for IT leaders to prioritize hardware that effectively utilizes biometrics for both IT management and end-user experience. Failing to purchase biometric-enabled devices in 2025 could undermine security efforts.
One long-term consideration for Apple should be to ensure that biometric access remains available at all times, even after a Mac restart. To transition fully to a passwordless environment, we must have biometric confidence 100% of the time.
JumpCloud’s findings clearly show: IT teams understand that biometrics are crucial for the future, yet they are not expediting their implementation sufficiently. Apple is already ahead with Touch ID, Face ID, Secure Enclave, and passkeys—the key lies in enterprise IT adjusting their procurement strategies accordingly.
You can access the complete report here.
Apple @ Work is generously sponsored by Mosyle, the sole Apple Unified Platform. Mosyle is the unique solution that consolidates all the tools necessary for the seamless and automated deployment, management, and protection of Apple devices in a workplace within a single professional-grade platform. More than 45,000 organizations rely on Mosyle to effortlessly prepare millions of Apple devices for work at a reasonable price.Claim your EXTENDED TRIAL today and discover why Mosyle is everything you need for Apple integration.
